PRIVACY POLICY
Effective Date: July 8, 2026
At AshleyLou Creates, your privacy is important to me. This Privacy Policy explains what information is collected when you visit my website, place an order, or contact me, and how that information is used.
Information I Collect
When you visit or make a purchase from AshleyLou Creates, I may collect information including:
- Your name
- Billing and shipping address
- Email address
- Phone number (if provided)
- Payment information (processed securely through Shopify and payment providers)
- Order history
- Information you provide for custom or personalized orders
- Website usage data collected through cookies and analytics tools
How Your Information Is Used
Your information is used to:
- Process and fulfill your orders
- Provide customer support
- Communicate about your order
- Create custom or personalized products
- Improve my website and customer experience
- Detect fraud and maintain website security
- Comply with legal obligations
I will never sell your personal information to third parties.
Payment Information
Payments are securely processed through Shopify and its authorized payment providers. AshleyLou Creates does not store your full credit card or payment information.
Custom Orders
If you provide artwork, logos, names, initials, or other personalization details for a custom order, that information is used solely to complete your order and communicate with you about your project.
Cookies
This website uses cookies and similar technologies to:
- Keep items in your shopping cart
- Remember your preferences
- Improve website functionality
- Analyze website traffic and performance
- Support marketing and advertising efforts
You can control or disable cookies through your browser settings, although some features of the website may not function properly if cookies are disabled.
Third-Party Services
AshleyLou Creates uses trusted third-party providers to operate the business, which may include:
- Shopify
- Payment processors
- Shipping carriers
- Email marketing services
- Analytics providers
- Social media platforms
These providers only receive the information necessary to perform their services and maintain their own privacy policies.
Email Communications
If you choose to subscribe to my email newsletter, you may receive updates about new products, promotions, and shop news. You can unsubscribe at any time by clicking the unsubscribe link included in every email.
Data Security
Reasonable administrative, technical, and physical safeguards are used to help protect your personal information. While no online system can guarantee absolute security, I take appropriate measures to protect the information you provide.
Your Rights
Depending on where you live, you may have rights regarding your personal information, including the ability to:
- Request access to your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information, subject to applicable legal or business recordkeeping requirements
- Opt out of certain marketing communications
To exercise these rights, please contact me using the information below.
Children's Privacy
AshleyLou Creates is not intended for children under the age of 13, and I do not knowingly collect personal information from children.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in business practices, legal requirements, or website functionality. The most current version will always be posted on this page with the updated effective date.
Contact
If you have any questions about this Privacy Policy or how your information is handled, please visit the Contact page on this website. I'll be happy to assist you.